Agencies for Assistance

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AGENCIES FOR ASSISTANCE

Child Care
Child Care Partners 119 E Wichita St 940-766-4332 Offers child care services on a sliding scale. Multiple centers with varying hours.
Southeast Boys and Girls Club 3301 Armory Rd 940-322-7769 Offers care for children ages 6-18 for $12/year per child. Monday-Friday 3pm-8pm when school in session. Monday-Friday 8am-5pm summer hours. Other locations available.
Workforce Solutions Child Care 4309 Old Jacksboro Hwy, Suite 300 940-723-8774 Offers scholarships to assist with the cost of child care. Parents must be working, in a job training problem, or attending school at least 25 hours/week for a one-parent household or 50 hours/week for a two-parent household. Monday-Friday 8am-5pm. List of local child care providers is available at ntxworksolutions.org/child-care-parent
Clothing
Faith Mission Clothing Ministry 1205 Lamar St 940-723-5663 Vouchers for clothing and shoes for all ages and genders. You must have a form of ID for each person needing clothes. Monday-Friday 10am-12pm.
Faith Resale Store 4502 Old Jacksboro Hwy 940-766-0705 Monday-Saturday 10am-6pm.
Faith Resale Store 2708 Southwest Pkwy #107 940-264-0706 Monday-Saturday 10am-6pm.
Goodwill Store 4609 Southwest Pkwy 940-689-0734 Monday-Saturday 10am-7pm, Sunday 1-6pm.
Salvation Army 403 7th St 940-322-9822 Must have an ID and proof of income for clothing voucher assistance. Monday, Tuesday and Thursday: 9am – 11am.
Salvation Army Thrift Store 700 Lee St   Tuesday-Friday 10am-5pm, Saturday 10am-3pm.
Sonshine House 912 Broad St   Assistance is available to households 6 times per year - 12 times in a lifetime: Open on Tuesdays from 1:30-4 pm
Sonshine house does not have a phone number but questions may be directed to Faith Village Church of Christ at 940-692-0032.
Counseling/Life Skills
Community Healthcare Center 200 Martin Luther King Jr Blvd 940-766-6306 Focused intervention counseling for mental health concerns, weight management, smoking cessation, alcohol/drug abuse, chronic pain or illness management, and children's behavioral issues.
Sliding fee scale based on family size and income, regardless of insurance status. Currently accepting new patients only if they are ages 20 and under, 65 and older, or pregnant women.
Helen Farabee Adult Behavioral Health Services 500 Broad St 940-397-3300 Offers services specially designed to meet the needs of persons with behavior health issues or major mental illnesses. Accepts Medicare, Medicaid, and most forms of private health insurance. For persons who are not eligible for health coverage, fees will be assessed on the basis of proof of the individual's complete income, with no one being denied services due to an inability to pay.
Helen Farabee Child and Adolescent Services 516 Denver St 940-397-3300
940-720-3500
Offers services for eligible youth ages 3-17, Monday-Friday except holidays. Accepts Medicare, Medicaid, and most forms of private health insurance. For persons who are not eligible for health coverage, fees will be assessed on the basis of proof of a family's complete income, with no one being denied services due to an inability to pay.
Hospice of Wichita Falls 4909 Johnson Rd 940-691-0982 Grief counseling and resources for all ages.
Midwestern State University Psychology Clinic O'Donohoe wing of the Prothro-Yeager Hall off Council Dr. on the MSU campus 940-397-4791 Provides confidential psychotherapy and assessment for adults, adolescents, children, and families in the greater Wichita Falls area. Fees are based on the ability to pay. No insurance is accepted. For MSU students, faculty, staff, and their family members, psychotherapy services are free of charge. For the community, fees range from $5.00 to $25.00 for psychotherapy. Open M-F, closed when MSU is closed. Sessions by appointment only. Emergency or crisis service not provided.
Red River Hospital 1505 8th St 855-664-2017 Ages 12 and up. Inpatient and outpatient programs addressing mental illness and drug and alcohol addiction. Accepts all major managed care insurance plans, Medicare, and CMO Medicaids (Amerigroup, Cenpatico, Wellcare). Open 24/7, walk-ins welcome.
Straight Street 1100 Indiana Ave 940-716-9898 "Mission: to provide a safe Christian environment where at-risk youth can obtain the necessary skills and training needed to mature and discover God's divine plan for their lives." Helps teens "in the areas of physical, emotional, intellectual and spiritual needs" and "provide food, clothing, hygiene products, counseling, help with schoolwork, and assistance in emergency situations." Free or cost is based on income.
STARRY Counseling Services 807 8th St Suite 918 940-386-9546 Office hours Monday-Thursday 9am-5pm, Friday 9am-12pm. Friday 12pm-5pm by appointment only. Provides free short-term individual, group, and family counseling services for a variety of challenges and issues for children ages 6 to 17 years and their families. Counseling covers divorce, grief, trauma, family conflict, behavioral issues, school challenges, depression, anxiety, ADHD, and more. Parenting classes also available. Free or cost is based on income. Call or email info.wichitafalls@starry.org.
Taft Counseling Center   940-691-1899 All ages. Offering individual, couples, family, and group therapy. Sliding fee scale, accepts most insurance.
Diapers
Diaper Chest, Interfaith Outreach Services 1101 11th St 940-322-1365 Monday-Thursday 9am-2pm. Clients may receive diapers and wipes once every 30 days.
Groceries
Grocery Cart Program   940-761-7433 For individuals 60 years of age and older or with a certified disability. A Falls Ride bus equipped with a wheelchair lift will pick up passengers at their residence, take them to Wal-Mart, and return them to their home approximately one hour later. Call to schedule a ride the day before. Service fee of $3.00 round trip.
Interfaith Ministries Food Pantry 1101 11th St 940-322-1365 Food pantry is opened Monday through Friday 9:00-10:45am and Monday, Tuesday, and Thursday from 1:00-2:45pm. To receive food from this pantry, you can only be receiving $100 or less in food stamps.
Sonshine House 912 Broad St   Tuesdays 1:30pm-4pm
Sonshine House does not have a phone number but questions may be directed to Faith Village Church of Christ at 940-692-0032.
For a complete list of food pantries/grocery assistance from Wichita Falls Area Food Bank, go to wfafb.org/pantrylisting
Hot Meals
Faith Mission 1300 Travis St 940-723-5663 3 meals per day, 365 days per year, bring ID. Meals are served at 7am, 12:30pm, and 8pm.
Faith Refuge 710 E Hatton Rd 940-322-4673 3 meals per day, 364 days per year - women and children only, bring ID. Breakfast at 6am Sunday-Friday, 8am Saturday. Lunch at 12pm and inner at 6:30pm daily.
Homeless Lives Matter   940-605-6211 Provides assistance with food through community meals and sack lunches. Call ore email homelesslivesmatter@yahoo.com for details or if you are in need.
Kids Café Various locations 940-766-2322 Hot meals provided after school days five days a week to children 18 and younger. Summer food service programs available. For locations and details, call or go to wfafb.org/programs
Meals on Wheels   940-322-6232 Available for homebound individuals 60 years or older with no limitations on income or resources, and 18 yers or older with limited income that are unable to prepare a nutritional meal. Hot meals delivered Monday-Friday, with two shelf-stable meals provided for the weekend. Must sign up via phone or at mowwc.org/get-meal or via phone.
Salvation Army 403 7th St 940-322-9822 Free lunch is provided from 12:00pm-12:15pm Monday through Friday.
The Green Door 1101 Smith St, in the Martin Luther King Center 940-766-1142 Lunch served 11:30am-12:30pm Monday through Friday. Call the day before to make a reservation. Age 60 and up - suggested donation of $2 per meal. Age under 60 - $6.25 per meal. Free activities periodically available for participants ages 60 and up.
The Red Door 1000 Burnett St 940-322-6232 Lunch served 11:30-12pm Monday through Friday. Call the day before to make a reservation. Age 60 and up - suggested donation of $3 per meal. Age under 60 - $6.25 per meal. Free activities and classes periodically available for participants age 60 and up.
Hotlines and Helplines
Crisis Text Line   741741 Text HOME or HOLA or CONNECT to 741741. Trained volunteers can give support on many topics, including gun violence, anxiety, suicide, depression, eating disorders, emotional abuse, self harm, loneliness, and more. Available 24/7. Chat available at crisistextline.org.
Available 24/7.
First Step 24/7 Hotline   1-800-658-2683 24-hour toll-free crisis line for victims of domestic violence and sexual assault.
LGBT National Hotline   1-888-843-4564 Offers LGBTQIA+ youth and adults assistance with coming-out issues, safer-sex information, school bullying, family concerns, relationship problems, and more. Chat available at lgbthotline.org/chat. Chat and hotline available 1pm-10pm Monday-Friday and 11am-4pm Saturday.
MHAST Warm Line   607-240-7291 The Warm Line, a program by and for mental health consumers, is a service for people who need support and human contact but don't need a crisis line or hotline. Phone calls are answered by certified peer specialists 24/7.
National Council on Problem Gambling   1-800-MY-RESET or text800GAM. Assistance for people struggling with, or whose loved ones have, a gambling problem. Available 24/7. Caller translation services available in more than 240 languages. Visit ncpgambling.org for more information, including services and resources. Chat available at ncpgambling.org/chat
National Domestic Violence Hotline   1-800-799-7233 Call or text START to 88788. 24/7 assistance. Chat and AI chat available at thehotline.org
National Runaway Safeline   1-800-786-2929 Helps youths in crisis. Can provide youths age 12-21 who self-identify as homeless, runaway or a victim of human trafficking with a ticket home , or to an alternative living arrangement, at no cost. Call or text.
Forum and live chat available at 1800runaway.org
National Suicide Prevention Lifeline   988 Available 24/7, call or text. Help available in English and Spanish. Videophone services available for users who are deaf or hard of hearing and primarily use ASL to communicate. Provides suicide prevention and mental health crisis care. Chat available at 988lifeline.org/chat
Rape Abuse and Incest National Network (RAINN)   800-656-4673
(800-656-HOPE)
Call or text HOPE to The nation's largest anti-sexual violence organization provides help from trained support specialists. Chat available at rainn.org/help-and-healing/hotline. Smartphone App Available: Android | Apple
Texas Youth Helpline   1-866-668-1924 24/7 help via call, text, or chat. Provides free, confidential services to youth and families in crisis.
Housing (Rent/Repairs)
Christmas in Action 1113 Sheppard Access Rd 940-696-9393 Free home repairs for low-income elderly, disabled and veteran homeowners in Wichita County.
Must submit application found at christmasinactionwftx.org.
Habitat for Humanity 1206 Lamar St 940-716-9300 Provides home construction to families in need. Homebuyers help build their own homes and pay an affordable mortgage.
Preliminary application available at habitatwf.com.
Interfaith Outreach Services 1101 11th St 940-322-1365 May be able to assist with rent, mortgage, and deposits. Must provide contact information for your landlord for rent assistance.
Minor/Emergency Repair Program 1300 7th St 940-761-7448 Monday-Friday, 8am -5 pm. Performs certain limited repairs on single family, owner-occupied homes of qualified low-moderate income applicants, in the form of a grant to the homeowner. Call or visit for qualification information.
Weatherization Assistance 807 8th St Suite 300 940-723-2661
877-804-7372
Assists economically disadvantaged individuals, particularly the elderly and disabled, to promote a more comfortable healthy environment, conserve energy and reduce high utility. For more information and to apply go to rollingplains.org/rolling-plain-programs/weatherization-assistance
Language and Literacy
Region IX Education Service 301 Loop 11 940-322-6928 For English lessons, call first or email adulted@esc9.net.
Wichita Adult Literacy Council 2301 Kell East Boulevard, Suite 218 940-766-1954 Free help for adults in need of basic literacy skills.
Legal Advice
Legal Aid of Northwest Texas 710 Lamar St, Suite 300 940-723-5542 Works to ensure equal access to justice by providing free civil legal services to low-income individuals and families. For landlord-tennant issues call 855-548-8457.
Texas Bar Lawyer Referral & Information Service (LRIS)   800-252-9690 (Toll Free) Will help clients find a lawyer or other resource that best matches their legal needs and financial means - the referred lawyer will provide a 30-minute consultation for no more than $20. Call Monday-Friday 8:30am-4:30pm or visit .texasbar.com/selfservice at any time. The call-in service is closed on legal holidays. Se habla Español.
Texas Law Help     texaslawhelp.org For Texas residents; available in English and Español.
Provides information on common law topics, self help guides, and resources for finding free or low-cost legal aid. Hotline available Monday – Friday 8:30 AM – 5:00 PM.
For additional legal hotlines, please visit guides.sll.texas.gov/legal-help/hotlines
Medical & Prescription
Community Healthcare Center 200 Martin Luther King Jr Blvd 940-766-6306 A primary care medical, dental, and counseling clinic offering a range of services, including Pediatrics, Women's Health Services, Family Medicine, Dental, Behavioral Health Counseling, and Walk-In Clinic. Has support services including lab, x-ray, and pharmacy. Accepts insurance, including Medicare, Medicaid, CHIP, most STAR plans, and most private insurances. Offers a sliding fee discount based on family size and income, regardless of insurance status. Financial assistance programs are available for uninsured and underinsured adult and pediatric patients.
Medical Services 7:45 AM - 4:45 pm Monday-Friday (closed 12 pm - 1 pm) and Saturday 8:30 am - 12 pm.
Pharmacy 8 am - 4:45 pm (closed 12 pm - 1 pm), Monday-Friday
Call for more information on additional hours or locations and Assistance Programs.
Catholic Charities Fort Worth, Northwest Campus 907 Holliday St 940-716-9669 Connects uninsured/underinsured clients to one-time subsidized healthcare services to detect and treat illness at the earliest stages. Clients may also receive case management services.
For more information contact intakedesk@ccdofw.org.
Interfaith Outreach Services 1101 11th St 940-322-1365 Prescription cost assistance for residents of Wichita and Archer counties. Monday-Thursday, 9am-2pm
MSU Gaines Hygiene Clinic   940-397-4737 Low cost dental cleaning, fluoride application, dental radiographs, and adjunctive services. All treatment is provided by students under the supervision of the Clinical Teaching Staff. Several appointments may be needed to complete a patient’s dental hygiene treatment. Appointment only; prompt attendance is required.
Salvation Army 403 7th St 940-322-9822 Prescription assistance only. Must bring ID.
Wichita County Human Services 600 Scott St, Suite 102 940-716-8535 Indigent care. Application packet at wichitacountytx.com/download/indigent-application-packet or ask for an application packet at the Information Desk.
Military
Red River Hospital Military & First Responder Program 1505 8th St 888-258-0009 The Military Resiliency Unit, or MRU, is a dynamic environment in which active-duty service members, military spouses and dependents, veterans, and first responders receive focused care for addictions and co-occurring mental health concerns. Services include detox, medical care, medication managment, and individual, group, family, and experiental therapies. Free transportation services offered to and from care. Average MRU stay is 30 days but will vary based on patient needs.
Sheppard Air Force Base 709 9th Ave, Bldg 960 Sheppard Air Force Base 940-676-4358 Military and Family Readiness Center. dedicated to providing individuals, families, leadership, and retirees with services that strengthen the military community and promote self-sufficiency, mission readiness, military retention, and adaptation to the Air Force way of life.
Monday-Friday, 7:30 am - 4:30 pm; Saturday 9 am - 4:30pm
Pets
Animeals   940-232-6232 For senior pet-owners only. Provides pet food. Call to register.
P.E.T.S. 3001 Central E Fwy 940-723-7387 Full-service veterinary clinic. All services available by appointment Monday-Friday 8:30am-5pm. Walk-ins available for wellness services (services that do not require a veterinarian) Monday-Friday 8:45am-3pm and on the 3rd Saturday of each month from 9am-12pm. Clinic schedules may vary during holidays; please check on Google or Facebook for holiday hours.
Seniors
The Kitchen 1000 Burnett St 940-322-6232 Hub for Meals on Wheels, The Green Door, and The Red Door, all services for seniors. (See HOT MEALS section above for details)
North Texas Aging & Disability Resource Center 4309 Jacksboro Hwy, Suite 200 940-234-1644
855-937-2372
Assists with long-term services and supports for older adults and people with disabilities.
North Texas Area Agency on Aging 4309 Jacksboro Hwy, Suite 200 940-322-5281
1-800-460-2226
Assists people age 60 and older, their family members and caregivers with locating and accessing community services.
Texas Legal Services Center (TLSC) Legal Hotline   800-622-2520, option 3 Provides counsel and advice on certain civil (non-criminal) legal matters to Texans who are over the age of 60 or who are Medicare beneficiaries. Monday - Friday, 8:30 am - 5 pm except on holidays.
Shelter
Faith Mission 1300 Travis St 940-723-5663 Emergency shelter services including beds, showers, and meals. One dorm for men, another for students in the addiction recovery program. Sign in at 6 pm daily. Must have a form of ID.
Faith Refuge 710 E Hatton Rd 940-322-4673 Emergency shelter services including beds, showers, and meals. Separate dorms for women, women with children, and students in the addiction recovery program. Sign in at 5 pm daily. Must have a form of ID for yourself and each child.
First Step   940-723-7799 A 24-hour safe haven for victims of domestic and/or sexual violence. Includes food, clothing, transportation, information, referral to other community services, and assistance with taking the necessary steps to reclaim independence.
Salvation Army 403 7th St 940-322-9822  
Showers
DignitySOS   940-247-2414 Book a shower at dignitysos.org/book-online
Weekly location at Spudder Park at 7th and Farris Street, near Tulsa Street.
General access at 14th and Travis street.
For further details, call or email at info@dignitysos.org
Substance Abuse
Abilene Regional Council on Alcohol and Drug Abuse, Inc. (ARCADA) 2910 Kemp Blvd Suite 214 800-588-8728
940-224-6200
ARCADA serves Wichita County with outreach, screenings, assesments, and referrals (OSAR) via the Helen Farabee Clinic Pyramid Center. They provide assistance with chemical dependency issues for individuals and their families, especially those who do not have insurance or a way to pay for treatment. OSAR services are offered free of charge to individuals seeking treatment or referrals to other recovery support services, providing screenings, assessments, crisis invervention, motivational counseling, referrals to treatment, interim services, and follow-ups if needed.
Alcoholics Anonymous - Group One 5200 A Old Jacksboro Hwy 940-322-6452 Open and closed meetings, seven days a week, at set times - please call for schedule details.
Alcoholics Anonymous - New Life Group 3100 Seymour Hwy, Suite #105 940-322-3213 Open and closed meetings, seven days a week, at set times--please call for schedule details. Ste 105 is located (3rd door to the right of the Texas Pardon and Parole Div. Office) in the 2nd row building BEHIND the front row of various business suites at 3100 Seymour Hwy (Fre-Mar Valley).
Helen Farabee Substance Use Services Outpatient Program   940-397-3391 For more information, please contact Brad Fisk, Program Administrator, 940-397-3379
helenfarabee.org/substance-use/
Homeless Lives Matter   940-605-6211 Distributes Narcan and provides Narcan training and rehabilitation services as they are available. Call or email homelesslivesmatter@yahoo.com for details.
Hope Center Ministries   833-697-1947 Non-profit organization operating a Christ-centered recovery program for alcoholics and addicts. Men's Centers in Wichita Falls and Vernon. Women's Center in Holliday. Call or visit hopecm.com.
New Beginnings Addiction Recovery Program   Men's Program: 940-723-5663
Women's Program: 940-322-4673
New Beginnings is a 13-month residential addiction recovery/job readiness program. Participants live in semi-private dorm-style rooms throughout the program. Family visits and off-campus passes can be earned by participants. The program is completely free of charge for all participants involved.
Oxford House - Men Only 4909 Big Bend Rd 940-867-5890
940-386-2361
A democratically-run, self-supporting and drug free home representing an effective and low cost method of preventing relapse. Residents pay rent, utility and other household expenses. Vacancy information at oxfordvacancies.com
Support Groups
Hope for Mental Health 1301 10th St 940-235-7828 In-person meetings on the first and third Tuesday night, 6:30pm-8pm.
For information on online meetings please go to facebook.com/Hopeformentalhealth
Hospice of Wichita Falls   940-691-0982 Multiple grief support groups available. For details, visit howf.org/grief-support.
Veterans' Peer Support Services 306 Scott Ave (Travel Center Bus Station) 940-397-3315 For Veterans and their family members who are affected by Post-Traumatic Stress Disorder (PTSD), Military Sexual Trauma (MST) and Traumatic Brain Injury (TBI).
Every Monday, 12pm-1pm. For more information call or email Elliot Bonner, Veteran Peer Coordinator, at bonner@helenfarabee.org
Utilities
Rolling Plains 807 8th St Suite 300 940-723-2261
877-804-7372
Must submit application and documentation. Apply by calling or visit rollingplains.org/rolling-plain-programs/utility-assistance/.
Salvation Army 403 7th St 940-322-9822  
Catholic Charities Fort Worth, Northwest Campus 907 Holliday St 940-716-9669 M-F 8am-5pm
Interfaith Outreach Services 1101 11th St 940-322-1365 Monday-Thursday 9am-2pm. Please have your bills available with account numbers.
Veterans Services
Catholic Charities Fort Worth, Northwest Campus 907 Holliday St 940-716-9669 Assists veterans and active-duty military, along with their families with access to resources, financial assistance, and coaching. For more information contact veteranservicesnw@ccdofw.org
Texas Veterans Commission   1-800-252-8387 Phone hours Monday-Friday, 7:30am-5:30pm
Veterans' Peer Support Services 306 Scott Ave (Travel Center Bus Station) 940-397-3315 For Veterans and their family members who are affected by Post-Traumatic Stress Disorder (PTSD), Military Sexual Trauma (MST) and Traumatic Brain Injury (TBI).
Every Monday, 12pm-1pm. For more information call or email Elliot Bonner, Veteran Peer Coordinator, at bonner@helenfarabee.org
Wichita County Veterans Services Office 600 Scott St, Suite 203 940-716-8559 Monday - Friday, 8 am - 12 pm and 1 pm - 4 pm, walk-ins only. Assists veterans and their families in accessing federal and state benefit programs, filing disability compensation claims, survivor benefit claims, and providing information on available resources.
Wichita Falls VA Clinic 2600 Central Fwy, Suite 180 940-257-0000 8 am - 4:30 pm. Mental health services and telehealth available. Hours may vary for different services.